Conflicts arise when two people want different things at the same time. Dealing with these conflicts often leads to misunderstandings or arguments in everyday life, within families or partnerships, among friends and acquaintances, at work, or between neighbors.
Or sometimes we are challenged by inner conflicts: "Two souls are fighting within my breast."
How can a conflict be resolved without losers? It helps to clarify what's bothering or upsetting us. If you find this difficult, or if a conversation didn't go as planned, I offer alternatives:
- Consultation in individual or joint sessions
- mediation with the conflicting parties
- mediation with representation
- Lectures, courses, themed evenings and practice groups on
- Appreciative communication
- Communication with Children (KomKi)
- Communication training in companies and social institutions
- Counseling for children and young people (individually) and families.
Why do misunderstandings and arguments keep arising? A seemingly universally valid code of values provides orientation in everyday work life, as well as in private life.
Furthermore, we often hope/expect that the other person thinks the same way we do. Unfortunately, due to various stresses and life experiences, we and those around us are not always able to communicate this clearly, kindly, and respectfully.
The root cause of conflicts lies in our unmet needs. Do we actually know what our unmet needs are? If so, how can we ensure they are met?
Instead, many people get upset, suffer more or less loudly, and ask the questions: Who is right? Who is to blame? They seek and usually find support from their surroundings. This fuels a spiral of mutual dissatisfaction, accusations, bullying, resignation, etc.
Alternatively, if we address our needs promptly and clearly, we can positively change situations. Otherwise, positions harden, and the next conflict/misunderstanding fuels the resulting judgment of the other person or their opinion of us.
In conclusion: If I want to improve my interactions with my environment (private or professional), it is advisable to be empathetic in everyday interactions. Listening sensitively to someone (e.g., a colleague, child, partner, neighbor) in a conflict means that I respect their opinion and take them seriously. This doesn't automatically mean agreeing to fulfill their wishes. However, it does make a constructive conversation more likely, one in which there are no losers, but rather two satisfied parties.
The seminars/practice groups/training sessions cover:
- How do I address an uncomfortable topic?
- How can I ensure that I am understood in a conflict, and that I also
understand the other person? - How can I react more calmly to stress and anger in myself and others?
- How can I get rid of the guilt I feel towards others?
- What options do I have if I want to refuse a request
or if a request is refused?
Communication training for companies and social institutions
Employee training can be provided at your company or at my location upon request. The training will be tailored to your specific topics and needs.
"Respectful communication"
You want to improve your contact with your surroundings and resolve conflicts, right?
“Communication with Children” (KomKi)*
It's about everyday life with children and the possibilities for a more relaxed approach.
*This is based on "nonviolent communication" (NVC) according to Dr. Marshall B. Rosenberg and the "Harvard concept". Also included is the encouragement of children according to Rudolf Dreikurs.
Regular practice groups on Honest Communication using NVC
Regular groups meet once a month:
Mondays from 7:00 PM to 8:30 PM
Tuesdays from 7:00 PM to 8:30 PM
Please inquire if interested.
Practice groups, themed evenings, and courses take place at Nahbei or FiF–Cafe , or at your location.
For consultations or mediation, we will arrange an appointment at Goesselstr. 39 in Bremen-Findorff.
Contact person
-
Petra HaslopTelephone: 0421 89 77 63 01Website: http://www.mediation-haslop.de