Type of offer: Online offer

The bke offers professional online counselling services for young people and parents. bke counselling is free of charge.

Adolescents and young adults receive professional support there for all matters relating to personal development. Parents receive expert advice on parenting issues.

Here's how:

Those seeking advice can choose between various counseling formats, including confidential individual counseling via web-based email and individual chat, as well as participatory group and topic-specific chats and discussion forums. All counseling services are anonymous and free of charge and guarantee the highest level of data protection.

The counselling services offered by bke-Onlineberatung are provided in cooperation with local educational and family counselling centers, which are run by various municipal and independent organizations. These centers delegate professionals to bke-Onlineberatung for a minimum of five hours per week.

Consultants:

The participating counselors possess comprehensive professional qualifications, including a degree in psychosocial sciences, additional therapeutic training, and several years of professional experience in educational counseling. A multi-day training course, covering both professional and technical aspects of bke's online counseling service, forms the basis for their work. Peer mentoring supports new online counselors during their onboarding process.

Offers at a glance

  • Mail consultation
  • Individual chat
  • Group chat
  • Themed chat (special appointments)
  • forum

The program is funded by the Federal Ministry of Education, Family Affairs, Senior Citizens, Women and Youth. In addition, the federal states contribute a percentage of their respective populations in terms of advisor capacity.