Central Housing Office (ZFW)

Advice for homeless people and those at risk of homelessness

The Central Housing Advisory Center (ZFW), a joint advice center of various organizations and the Bremen Office for Social Services, provides free advice and information to all Bremen residents if they are homeless; are at acute risk of homelessness (rent arrears, eviction, etc.); or live in insecure and poor housing conditions

• We help people who are homeless.
• We provide you with information to help you find an apartment.
• If you have nowhere to sleep, we can arrange emergency accommodation for you.
• We can help if you have rent arrears.
• We help when the landlord has terminated the lease.
• We help when an eviction lawsuit has been filed or when the apartment needs to be cleared out.

Our goal is to enable you to remain in your home. If you live in insecure or poor housing conditions, we will support you in your search for a new apartment. If your home is no longer easily usable for you due to health reasons, we will assess your living situation and try to develop solutions (home modifications).

For detailed information on the following services, please visit the service portal:

• Help for homelessness
• Help with poor and insecure housing conditions
• Assistance with lease terminations and eviction lawsuits
• Emergency accommodation / emergency shelters
• Support with rent arrears
• Support with finding accommodation
• Home modifications

Contact persons for the individual services:

• in case of rent arrears
• for single homeless people
• Emergency housing assistance for released prisoners
• Consumers of illegal drugs

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Locations

There are four locations of the Central Housing Advisory Service (ZFW):

For Bremen-Mitte and Bremen-West (postcodes 28195, 28203, 28217, 28219, 28237, 28239)
in the Tivoli high-rise, Bahnhofplatz 29, 28195 Bremen

For Bremen-South (postcodes 28199, 28201, 28277, 28279, 28197, 28259)
at the Jobcenter South, Neuenlander Str. 10, 28199 Bremen

For Bremen-East (postcodes 28205, 28209, 28211, 28213, 28207, 28307, 28309, 28325, 28327, 28329, 28357, 28355, 28359)
at the Hemelingen/Osterholz Social Center, Pfalzburger Straße 69, 28207 Bremen

For Bremen-North (postcodes 28717, 28755, 28757, 28777, 28779, 28719)
at the Office for Social Services, Sedanplatz 7, 28757 Bremen

If you currently have an apartment, please contact the staff in your local district. The teams in your district are responsible for couples and families without their own apartment.

If you are homeless and live alone and have other problems (for example, with alcohol, mental illness), the staff of the Inner Mission at the ZFW in the Tivoli high-rise building (Bahnhofsplatz 29) are responsible for you.

If you use illegal drugs or are on substitution therapy, the staff of the drug assistance center at ZFW in the Tivoli high-rise building (Bahnhofsplatz 29) are responsible for you.

If you are incarcerated or your last prison sentence was less than 6 months ago, the employee of the offender support service at the ZFW in the Tivoli high-rise building (Bahnhofsplatz 29) is responsible for you.

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Opening hours/consultation times

Office hours:
Monday and Thursday 9:00 – 12:00

Telephone availability
Monday-Friday 08:00 – 15:00