We can help you further
We provide support to children and young people in difficult situations. We listen, advise, and offer assistance.
Whether you have problems with parents or friends, lack of self-confidence, heartbreak, bullying, but also suicidal thoughts, self-harming behavior or experiences of violence – we take all concerns seriously and offer professional, anonymous and free advice.
Consultation at our child protection center
If you are looking for help and support because
- You are having trouble at home, at school or with friends and feel threatened.
- you are beaten or humiliated at home.
- Your parents argue so much that it escalates into violence, or you are afraid that this could happen.
- If someone from your circle of acquaintances or relatives sexually harasses you, touches you against your will or puts you under pressure.
- You are worried about someone in your family.
Then you can contact our child protection center with your questions. The consultation is confidential and, if desired, anonymous. Our services are free of charge and can be accessed even without the parents' knowledge.
Consultation hours
Monday, Tuesday, Wednesday and Friday from 11 am to 1 pm and Thursday from 3 pm to 5 pm
Telephone 0421/240112-20 or via our contact form
The Helpline for
Children and Young People: For over 30 years, the Helpline for Children and Young People has offered telephone counseling. You can get advice there. The counselors provide quick, anonymous, and free help in all kinds of difficult situations.
Monday to Saturday from 2 pm to 8 pm
116111 (free from German landlines and mobile networks) or via online counselling