Number against sorrow

Dealing with your problems alone? – Talking about them helps!

Is there something that's throwing you off balance? Something that's making you unhappy and leaving you thinking, "I don't know what to do anymore"? We at the "Number Against Sorrow" are here to support you and talk to you about it. It doesn't matter what's troubling you right now.

Are you experiencing stress with parents, friends, or classmates? Bullying or scams online or in the classroom? Anxiety, abuse, eating disorders, depression, or addiction? If you feel alone with your problems right now – we are here for you.

Telephone number 116 111
Monday to Saturday, 2 pm to 8 pm

We'll advise you, consider things together... anonymously and free of charge – from your mobile or landline

For online consultation

There are no stupid questions!

We offer advice, discuss together what might help in your situation, or simply listen to you. Above all, we take each of your problems seriously. It doesn't matter if you're unhappily in love, have found nude photos of yourself online, or are experiencing bullying on WhatsApp, Snapchat, Facebook, or other websites.

Don't be afraid that we'll think your worries are ridiculous or not "normal". They're making you unhappy, so it's perfectly okay to confide in someone.

The "Number against Sorrow" is anonymous and our specially trained counselors will take time for you so that you can come up with a new idea and get an idea of ​​how you can feel better again.

We help anonymously and free of charge – with all questions, concerns and problems.

Nummer gegen Kummer eV (NgK) is the umbrella organization for the largest free telephone counselling service for children, young people, and parents in Germany. The organization aims to be a point of contact for all children and young people, their parents, and other caregivers, especially when other support is lacking. Young people can find advice, help, comfort, and support by calling the children's and youth helpline – 116 111 – and online through email counselling.

Mothers, fathers, grandparents, and other caregivers can also access qualified advice through the Parents' Helpline – 0800 – 111 0 550. The counselors at this "Number Against Worries" are the first point of contact for all questions, problems, and in particularly critical situations. If needed, they can connect you with further support services.